Here you will find the answers to the most frequently asked questions. This page will be enriched as and when your feedback, do not hesitate to ask us your questions on email@example.com.
No, we do not receive any public at the workshop, the orders are sent by courier or postal way. We are at your disposal to exchange by phone or email on your project, do not hesitate to contact us: see the contact section.
Both ! We are open to all types of projects.
Yes, you can visit our dedicated page for education.
We charge 3D Printing for the weight required for printing (lost media + base included). For 3D modeling, it is an hourly cost depending on the man-machine time required for modeling. For the 3D Scanning, it is a package depending on the size of the object.
The orders are to be paid via the Paypal link sent when editing the quote. For orders over € 1,000, we require a bank transfer. All information is available on our dedicated Payment method page.
Yes, we send you samples for free on simple request, for any quote.
Yes always. In order to avoid any unpleasant surprises, we analyze the file quickly in order to be able to calculate the model price, even in the course of completion. Go to: stereoleap.com/upload.
We put at your disposal a checklist for the preparation of your file intended for 3D printing: Checklist 3D printing. If you need any help or additional questions, feel free to email us at firstname.lastname@example.org.
We provide a file audit service to isolate and resolve problems before printing. This service is not included in the default offers, it is the STL option at 25 €/h per file, to subscribe at the time of your order.
We use the .stl format in ASCII (and not binary, see Stereolithography). We advise you to export your object to print directly from your modeler, with the file units already in mm.
To guarantee the best quality of the finished parts, we ask you to prepare parts in a cube of maximum dimensions 200 x 200 x 200 mm for PLA, PVA and TPU. For SLA resin, our maximum size is 100 x 100 x 100 mm.
We offer 2 rates/hour to our customers: 25€/h according to existing room, or 65€/h for creation based on sketches / moodboard / references. In the first case, this means repairing a broken piece, for example. For the second, this is unique object creation.
We model on Rhinoceros 3D, which allows to import and export in many formats.
You can install the free SketchUp multiplatform software, easy to manipulate to start in 3D modeling.
The duration of the capture depends very much on the size and complexity of the piece, as well as its materials. It takes about 10 working days between capture and delivery of the 3D file. Your object may be immobilized during this time.
The machines used are professional models HD structured light, compatible for a capture with or without texture.
For non-fragile items, you can ship them directly to our mailing address (see Contact). For more exceptional or massive pieces, we can move on site for a withdrawal, to study together.
The files are provided in .stl or .obj format.