Stereoleap publishes the website www.stereoleap.com, which enables buyers, both private individuals and professionals, to purchase the goods and services offered for sale. By using the website and the company’s services, the buyer agrees to comply with these terms and conditions of sale, without restriction or reservation.
These terms and conditions of sale are brought to the customer’s attention via a hyperlink on the website home page. Consequently, placing an order implies the buyer’s full and unconditional acceptance of these terms and conditions of sale. They apply to all our sales.
The prices and rates of products and services are shown on our quotes and invoices in euros €, including all taxes (TTC). The amount excluding tax (HT) is itemized, as is the 20% VAT due on all our products and services. Unless expressly stipulated otherwise, the prices of goods do not include shipping costs, which are stated in the purchase summary. These prices may be changed at any time, particularly in the event of changes in tax or economic data. Invoices are issued according to the rate in force on the day the goods are collected or delivered.
Quotes are free and non-binding, and their validity period is 1 month; after this period, the items stated therein may be modified by the company and confirmation should be requested. The quote must have been previously accepted and signed by the customer. It will then serve as a purchase order for the performance of the services.
Online sales are open to customers whose postal address is located in mainland France. Outside this area, a quote request may be made by email. Stereoleap undertakes to respond as quickly as possible.
You must send us a declaration by email hello@stereoleap.com or by postal mail expressing your wish to withdraw. In accordance with the legal provisions in force, the buyer has a period of 14 days from receipt of the ordered goods to exercise the right of withdrawal, without having to give reasons or pay any penalty. If the right of withdrawal is exercised within the above period, only the price of the goods and the shipping costs will be refunded, return costs remaining payable by the buyer. These goods must be returned in their original and complete condition (packaging, accessories, instructions, etc.) in packaging identical to that used for shipment.
Apart from returns related to the exercise of the right of withdrawal, no return of goods will be accepted without the prior agreement of Stereoleap.
Parcels are shipped after the invoice has been paid; any late payment causes a delay in delivery. Delivery times are given for information only and without guarantee. A delay does not entitle the buyer to cancel the sale or refuse the goods; nor can it give rise to any withholding, penalty, compensation or damages. Goods travel at the customer’s risk, and the customer is responsible for checking that they are in good condition upon delivery. This check must cover, in particular, the references, quantities, quality of the goods and their conformity with the order. In any event, no claim will be taken into account after a period of eight days from delivery. If goods entrusted to a carrier have suffered loss or damage, the customer must imperatively enter precise and complete reservations on the transport document and renew the reasoned protest.
Our contractual obligations are suspended by fortuitous events or force majeure such as: total or partial strikes hindering the proper operation of our company or that of one of our suppliers, subcontractors or carriers, as well as interruption of transport, energy supply, raw materials or spare parts. For this purpose, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the French Civil Code.
Orders are paid when the order is placed by bank card (via Stripe), bank transfer, bank cheque and PayPal. Unless otherwise stipulated on the quote or invoice itself, any unpaid invoice must be paid upon receipt, within a maximum admissible period of 3 business days (72h). Orders under €1,000 excluding tax are due in full when the order is placed. For higher amounts, a 60% deposit is due when the order is placed to start the work, and the remaining 40% is due on delivery, at the latest within the 3 business days following proper receipt by the customer.
In accordance with article 33 of the order of 1 December 1986, late-payment penalties are applied where sums due are paid after the payment date shown on the invoice, when payment occurs beyond the three-day period set out above. These penalties are equal to 3 times the statutory interest rate. This interest will run from the day following the payment date shown on the invoice until actual payment. If, during a previous order, the buyer failed to meet their obligations (non-payment or late payment, for example), a refusal of sale may be issued against them.
If, within fifteen days following the implementation of clause 10. Late payment, the customer has not paid the remaining sums due, the sale will be terminated automatically and may give rise to the award of damages to the company.
Stereoleap retains ownership of the goods sold until full payment of their price in principal and interest, it being specified that the mere delivery of a bill of exchange does not constitute payment. In the absence of payment of the price on the agreed due date, it may repossess the goods and the sale will be terminated automatically if it so wishes. Deposits paid will remain acquired by our company as compensation. The customer is responsible for the goods sold as soon as they leave our workshops; the customer undertakes to ensure that, from that time, they are covered by insurance guaranteeing the risks of loss, theft and destruction.
The warranty is strictly limited to repairing or replacing goods affected by a defect or lack of conformity, excluding any compensation on any grounds whatsoever.
For all disputes relating to sales made by our company and to the application of these terms and conditions of sale, only the court of Melun shall have jurisdiction, after an attempt at amicable mediation.
If our liability were upheld following non-performance or improper performance of the sale, the total compensation could not, by express agreement, exceed an amount equal to the price of the goods or service giving rise to the damage.
Pursuant to article 27 of the French law of 6 January 1978 “Information Technology and Freedoms”, as amended in 2004, customers have a right of access and rectification for personal data concerning them.
All sales concluded by our company are governed by the French law in force.