Answers to the most frequent questions. If you cannot find what you are looking for, feel free to contact us at hello@stereoleap.com, or by phone at +33 7 66 17 75 50.
Here are answers to the questions we are asked most often.
We can welcome you at our workshop near Fontainebleau by appointment (RATP Transilien [Line R], 45 min from Paris Gare de Lyon, get off at Moret - Veneux-les-Sablons, or motorway A6 exit 14 or 15).
We are also available by phone at +33 7 66 17 75 50, by video call or by email to discuss your project. See the contact page to choose the right email address.
You can find some of our past projects on our Instagram page. We can also send you other references suited to your topic when reviewing your specifications.
Both! We are open to all types of projects.
Yes, see our dedicated education page.
We bill 3D printing by the weight required for printing (including lost supports + base). For design, pricing is an hourly cost based on the human-machine time required for modeling. For 3D scanning, pricing is a fixed package based on object size.
Orders are paid by online card payment through the Stripe link sent with the quote. For orders above €1,000 excl. VAT, we request a bank transfer. All information is available on our dedicated payment methods page.
We offer 2 hourly rates: €35/h based on an existing part, or €75/h for creation from sketches / moodboards / references. The first case typically covers repairing a broken part. The second covers unique object creation based on specifications. In both cases, the resulting 3D file belongs to you after the service.
If you want to model yourself, you can use a free modeler such as SketchUp (online), TinkerCAD (online) or FreeCAD (multi-platform), which are accessible for beginners. Blender is also an alternative for advanced users.
Yes, we send free samples for every quote, on simple request. You can also visit our workshop near Fontainebleau (77).
Yes, always. To avoid surprises, we quickly analyze the file so we can calculate the model price, even if it is still being completed. Go to: stereoleap.com/quote.
We provide a checklist for preparing your file for 3D printing: 3D printing checklist. If you need help or have additional questions, write to print@stereoleap.com.
We offer a file audit service to isolate and resolve issues before printing. This service is not included by default; it is calculated when the quote is prepared, according to the work time required.
We use the .stl ASCII format (not binary, see Stereolithography). We recommend exporting the object to print directly from your modeler, with the file units already in mm.
To guarantee optimal finished-part quality, parts should fit inside a maximum cube of 200 x 200 x h 200 mm for FDM filament deposition. For SLA resin, our maximum template is 100 x 190 x h 200 mm.
We can print parts in PLA (bio-based), PLA (co-products), PVA (soluble), ASA (submersible) or TPU (flexible) plastics for FDM filament deposition. In SLA, we offer different resins. If you have a specific request, tell us! We can study R&D support depending on your forecast volumes.
Capture duration depends heavily on part size and complexity, as well as its material. Allow about 2 working days between capture and delivery of the 3D file. Your object may therefore be immobilized during that time. An estimate is always calculated when the quote is prepared.
The machines used are professional HD structured-light models, compatible with capture with or without texture.
For non-fragile items, you can ship them directly to our registered office postal address (see Contact). For more exceptional parts, we can arrange on-site pickup or consider on-site capture, to be studied together.
If conditions allow it (site configuration, access, etc.), we can absolutely perform capture on site.
Files are delivered in .stl or .obj format (with or without texture depending on your initial request).
We bill €75/h for creating a file dedicated to laser cutting / engraving, based on your specifications. The work time required for your project is always detailed in our quote.
Our machines provide a usable work area of 750 x 400 mm, with a 5 mm peripheral safety margin. It is reasonable to consider a maximum 740 x 390 mm work area. See our laser file preparation guide.
We have gathered a few standard materials that we can offer, which have already undergone cutting and engraving tests. Feel free to ask us for samples related to your project.
Absolutely, we are open to testing materials we do not yet offer. However, we reserve the right to refuse materials that may be incompatible and/or dangerous to use with our machines, to be discussed together.